Privacy Policy

Last updated: 27 August 2026

1. Information We Collect

When you use our website and submit a quote request or contact form, we may collect the following personal information:

• Full name
• Phone number
• Email address
• Vehicle details (make, model, year)
• Description of vehicle damage or repair needs
• Any additional information you provide in free-text fields

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide repair quotes
• Communicate with you about your vehicle repair requirements
• Coordinate towing or recovery services if requested
• Improve our services and customer experience

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. WhatsApp Communication

When you submit a quote request or contact form on our website, your enquiry is sent to us via WhatsApp. This means your message is processed in accordance with WhatsApp's own privacy policy. By using our quote forms, you consent to your information being transmitted via WhatsApp for the purpose of responding to your enquiry.

WhatsApp Communications are end-to-end encrypted and are subject to the WhatsApp Privacy Policy.

4. Analytics

This website is prepared for integration with Google Analytics 4 to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Storage

This is a static website and does not have a database. No personal data is stored on our servers. Form submissions are transmitted directly to us via WhatsApp or email. Your information is only retained by us as needed to respond to your enquiry and provide our services.

6. Third Parties

We use the following third-party services that may process data:

• WhatsApp – for communication and enquiry processing
• Google Analytics – for website analytics (prepared for future implementation)

Each third-party service has its own privacy policy governing the use of your information.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Email: info@dentmasters.co.zw
• WhatsApp: +263 78 886 4823
• Phone: +263 78 886 4823